The industrial real estate market in Phoenix is seeing a sharp rise in off-market transaction activity, with buyers outpacing sellers in what has become a clear buyer-driven environment, acc...
Self-Employed Borrowers: Shut Out by Traditional Lenders




“A big chunk of my borrowers are self-employed. They just do not fit the banker box because of how they report their income or manage their finances,” says Geoff Ball, president of HD Lending, LLC in Arizona. He explains that many self-employed borrowers have substantial equity in their properties and legitimate business income. Still, the way they structure their finances for tax purposes makes them invisible to traditional underwriting systems.
The Income Documentation Problem
The core issue, Ball argues, is a disconnect between the way self-employed individuals manage their finances and how banks calculate qualifying income. Self-employed borrowers often maximize business deductions to reduce tax liability, which in turn lowers the income reported on tax returns—the primary documentation banks require for underwriting.
“They may have changed industries, gone from being a W-2 employee to self-employed, and during that period, they took on some debt,” Ball says, describing a common scenario that leads otherwise qualified borrowers to seek alternative financing.
Ball notes that many of his clients own their properties outright or have significant equity, run successful businesses, and clearly demonstrate the ability to service debt. However, because they cannot produce W-2 income documentation, they are routinely denied by traditional lenders.
The Size of the Market
This segment of self-employed borrowers represents a significant share of the economy that traditional lenders largely ignore, Ball says. The group includes contractors, small business owners, real estate investors, and professionals who structure income through business entities.
Ball’s firm typically closes about 10 loans per month, primarily for owner-occupied properties. “The majority of my borrowers are owner-occupants. That definitely is my niche,” he says. The consistency of this loan volume over 23 years points to sustained demand from self-employed borrowers, which Ball views as a structural feature of the market rather than a temporary spike.
Most clients who approach Ball have owned their property for some time, have built equity, and now face a financial challenge that requires capital. “Most of the people who come to us own a piece of real estate, have equity, and may have an issue that’s come up,” he explains.
Common issues include credit card debt accumulated during a business transition, funding for home improvements, or the need to consolidate higher-interest debt. “A lot of times we’re consolidating that debt or doing home improvements, helping put borrowers on the path to get back to institutional financing,” Ball says.
The Non-QM Competition
In recent years, the non-qualified mortgage (non-QM) market has emerged as a competitor for some of the borrowers Ball serves. Non-QM lenders use alternative documentation methods, such as reviewing bank statements, to verify income for self-employed applicants.
“The non-QM market and what is now the subprime mortgage market—there’s the qualified mortgage market and the non-qualified mortgage market—have had more impact on my space than other hard money lenders,” Ball says. “There are definitely loans now that can go to a non-qualified lender, which is more like a conforming lender, instead of a hard money lender.”
Still, Ball believes non-QM lenders cannot serve all self-employed borrowers, especially those with more complex income structures or who have recently transitioned to self-employment.
The Pricing Trade-Off
Ball is direct about the higher costs involved in private lending. “Our rates are much higher than conforming rates,” he acknowledges, citing the higher risk profile and smaller scale of private lenders.
However, Ball argues that higher rates are the price of access to capital for borrowers with no other options. For self-employed individuals with substantial equity but no way to qualify for a bank loan, the alternative to accepting higher rates is often not being able to access their own equity at all.
He emphasizes that his approach focuses on creating a “net tangible benefit” for borrowers, ensuring that even at higher rates, the loan addresses a specific financial problem and improves the borrower’s situation. The goal, Ball says, is to help borrowers address immediate needs and eventually become eligible for traditional financing.
The Referral Model
Ball’s business is built almost entirely on referrals from mortgage brokers, bankers, and real estate agents who encounter clients they cannot help through conventional channels. “I do not spend money on marketing. I do not do Google ads or clicks,” he says.
This referral-based model indicates that traditional lenders recognize they are turning away qualified borrowers but are unable to serve them within their existing underwriting frameworks. Rather than risk losing the relationship, these professionals refer borrowers to alternative lenders such as Ball.
Ball maintains strong relationships with his referral sources by focusing on service quality and treating borrowers well. “We pride ourselves on a referral base,” he says. “It’s not just the ones who know us directly—it’s their friends and professional associates. When someone in the office needs a loan, they say, ‘Give Jeff a call.’”
Industry Implications
The consistent demand for alternative lending among self-employed borrowers raises questions about whether traditional underwriting standards are suited to today’s economy. As more workers move into self-employment and gig work, the share of qualified borrowers who “don’t fit the banker box” is likely to increase.
Ball expects his business to maintain its current volume over the next year, seeing no indication that traditional lenders are changing their underwriting practices to better accommodate self-employed borrowers. Whether large institutions will develop new products to serve this segment, or if it will remain the realm of private lenders, may depend on regulatory changes or advances in income verification technology.
For now, Ball’s experience shows that banks are leaving substantial lending volume untapped by clinging to rigid income documentation requirements that exclude self-employed borrowers with equity and a proven ability to repay. The persistence of this blind spot suggests that, unless traditional lenders adapt, private and non-QM lenders will continue to fill the gap for a growing segment of the borrowing public.
This article was sourced from a live expert interview.
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