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'A Year Behind in AI is Light Years Behind,' Says Industry Leader Warning of Major Market Shift




The real estate industry is approaching a technological tipping point that will force many agents out of the business, according to Cyrus Mohseni, Co-Founder & Vice President of Strategy and Growth at The Keystone Team. Mohseni says the industry’s adoption of artificial intelligence will create a divide as significant as when the Multiple Listing Service (MLS) went online.
The Coming Exodus
“We’re going to have a huge exodus in the industry over the next couple years because of the technological growth,” Mohseni says. He argues this shift won’t be driven by choice but by competitive necessity, as AI-enabled agents gain insurmountable advantages in client service and operational efficiency.
The Technology Gap
According to Mohseni, the gap between early AI adopters and traditional agents is already widening. “The agents that are not utilizing this technology, artificial intelligence to its utmost ability, will fall out of the industry, not because they’re not great agents, but because I’m going to be way more efficient,” he explains.
This efficiency gap manifests in everything from client communication to property matching. Mohseni points out that AI-enabled systems can automatically process client preferences, conversation history, and interaction patterns to deliver highly personalized service at scale – something traditional agents simply cannot match manually.
The Speed of Change
Perhaps most concerning for late adopters, Mohseni warns that the pace of technological advancement means delays in adoption become increasingly difficult to overcome. “A year behind in this world with technology is light years behind,” he says. “I don’t think people understand how quickly technology is going to move, especially in the artificial intelligence space.”
The Solution Challenge
While some companies are beginning to explore AI solutions, Mohseni argues many are already falling behind. “The companies that are not already utilizing and already building this, they’re just going to play catch up,” he says. “I’m already off to the races. This is active technology I am using right now where there’s going to be a lot of agents that are trying to figure out, well, how can we utilize AI to do this?”
Looking Ahead
For agents concerned about their future in the industry, Mohseni suggests the solution isn’t to resist technological change but to embrace it strategically. He advises agents to align themselves with brokerages and technology partners who are already implementing comprehensive AI solutions, rather than those still in the planning stages.
This article was sourced from a live expert interview.
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