Let Us Help:1 (855) CREW-123
KeyCrew Journal Logo
Heather Hook
13 Apr 2026

There is a version of professional due diligence that looks, on the surface, like everything is being done correctly. The architect has followed the local building code. The developer has signed off on the design. The project meets every statutory requirement. And yet, when the first-floor lobby floods following a heavy rainfall event, none of ...

Heather Hook
13 Apr 2026

The advanced air mobility industry has spent years assuming urban air taxi networks would arrive first, capitalizing on dense populations and high-value routes. Reality is proving the opposite: rural vertiport networks are progressing faster, securing sites more easily, and building operational infrastructure while cities debate regulatory frameworks. Lisa Wright, architect and founder of Landings, has ...

Heather Hook
13 Apr 2026

From Where is expanding its boutique hotel directory as demand from properties accelerates following the platform’s initial launch. The platform is adding hotels across US cities based on criteria that weigh both design quality and guest experience data. The expansion reflects growing interest from boutique properties seeking new revenue beyond traditional room bookings, particularly as ...

Heather Hook
07 Apr 2026

When Mukul “Micky” Lalchandani tells clients that the NYC luxury condo market has a transparency problem, he is not being provocative. He is describing something measurable. Buyers at the $5 million-plus price point are making some of the most consequential financial decisions of their lives. And yet the tools available to them – broker opinions, ...

Heather Hook
07 Apr 2026

In commercial real estate, some of the biggest hits to NOI never show up as a single dramatic failure. They show up as hidden networks, redundant systems, stranded CapEx, and technology nobody owns strategically. Bill Douglas, CEO of OpticWise and co-author of Peak Property Performance, has seen the same preventable patterns again and again: owners ...

Heather Hook
07 Apr 2026

Most team leaders in real estate spend their mornings reviewing pipeline numbers. Jeff Biebuyck, co-founder of the Frontgate Real Estate Team at Compass in Los Angeles, spends his Fridays running what he calls a mindset meeting – a session with his 60-plus agents that has less to do with contracts and more to do with ...

Alejandra Rodriguez
06 Apr 2026

If you’ve toured a property, applied for a loan, or signed a lease recently, you likely interacted with artificial intelligence (AI) without realizing it. In commercial real estate, AI now works behind the scenes to speed up property searches, flag risks, and generate listing materials. What was once a buzzword is now a practical tool ...

Alejandra Rodriguez
06 Apr 2026

Buying or renting a condo in West LA once meant endless online searching, slow paperwork, and price estimates that rarely matched reality. Today, artificial intelligence is changing the process behind the scenes—making some steps faster and cheaper, while introducing new risks and uncertainties. If you’ve come across listings with flawless photos, instant loan pre-approvals, or ...

Alejandra Rodriguez
02 Apr 2026

The self-storage industry’s pandemic boom has ended. Rents are declining, and supply now exceeds demand in many markets. Yet some operators are outperforming peers, not by slashing prices, but by aggressively improving operational efficiency. Rather than focusing solely on filling units, successful operators are investing in back-office systems that save time and reduce waste. This ...

Steve Marcinuk
25 Mar 2026

The self-storage industry built its reputation on simplicity: rent out a unit, collect a payment, repeat. But as new supply outpaces demand and margins compress across North America, technology vendors are making the case that the industry’s low-tech traditions are becoming a liability — a claim that mid-market operators are weighing with cautious interest. Luke ...

KeyCrew
24 Mar 2026

DALLAS, Texas – TrueFocus Automation is reporting client return on investment timelines of weeks to months rather than years, as title insurance companies accelerate adoption of robotic process automation and artificial intelligence solutions to address labor shortages and operational efficiency pressures. The Dallas based company, founded by title insurance operations veterans Jimmy Lewis and Sridhar ...

Heather Hook
24 Mar 2026

Title companies evaluating automation solutions face a decision that extends far beyond technology selection: who owns the code that runs their operations? Jimmy Lewis, Co-Founder and CEO of TrueFocus Automation, has watched this ownership question become the deciding factor in automation deals, particularly with larger title operations concerned about long-term costs and data security. “Some ...