Frequently Asked Questions

KeyCrew is for anyone who needs to find and evaluate real estate service providers. Whether you're a first-time homebuyer looking for a reliable inspector, an experienced investor building a property management team, or a business owner seeking commercial contractors, our platform helps you explore your options and make informed decisions. We give everyone – from beginners to seasoned professionals – access to the same comprehensive data and direct connections to service providers.

We're building coverage across more than 15,000 locations throughout the United States. Our goal is to provide detailed, verified information about local real estate service providers in every market we serve, helping you make confident decisions wherever you need them.

KeyCrew covers over 60 categories across the real estate industry, from core services like property managers, real estate agents, and title companies, to specialized providers like contractors, lenders, and maintenance professionals. Our database is continuously expanding to include all the service providers you might need throughout your real estate journey.

We believe that open access to accurate data helps everyone make better decisions about who to work with. Our database includes all real estate service providers who have verifiable business operations in their listed service areas. Any qualified company can request to be added - we don't exclude providers based on payment or membership status. While providers can enhance their visibility through featured listings, our core mission is providing comprehensive, unbiased information about each provider's specialties and experience, helping you find the right match based on what matters most to your needs.

No, KeyCrew is completely free for users to access and use.

If either your location or the service provider category you’re searching for is not in our database, then please message us at providers@keycrew.co. We’re constantly updating our database and we use feedback like this to help us improve.

We provide open access to our platform and database to help everyone make better decisions. Our revenue comes from service providers who choose to enhance their visibility through featured listings, which include sponsored placements and recommendations at key points in your search. This approach allows us to maintain a comprehensive database while being transparent about advertising relationships.

Our research team pours over hundreds of thousands real estate service providers and will add providers to our database if they meet our selection criteria.

If your company is being featured on the KeyCrew site, this is because we’ve determined that your expertise, specialisms and reputation are a great match for our users’ needs. 

Want to update or claim your profile? You can do so here. 

Claiming your profile is free and easy. Visit https://keycrew.co/get-started-with-keycrew/ to begin the process. Once your ownership is verified, you'll be able to update your company information and manage your KeyCrew presence.

Once you claim your profile, you'll be assigned a dedicated contact from KeyCrew who will help you manage your presence on our platform.

Simply complete this short form and a member of our team will reach out to review your company information for inclusion on our platform. We aim to let you know our decision within 3 business days.

KeyCrew is free to search and use, and there's no cost to claim and maintain your basic company profile. Service providers can choose to enhance their visibility through our Featured Provider program, which includes sponsored placements, boosted visibility, and additional promotional opportunities. Contact us here for current Featured Provider pricing and options.

Of course! Our aim is to recommend excellent service providers to potential customers, and there's no fee to be listed. But with that said, if for any reason you'd like us to remove your profile, just email providers@keycrew.co from your company email with the subject “Removal Request” and we'll confirm your relationship to the business and process your removal request.